Waiting 8 Months For A Response After Following Up Multiple Times

Had my pension with Momentum paid out a few years ago.

I've since received communication from Momentum that there's still monies that have to be paid to me (no other details were given).

I provided them my banking details, which they confirmed they received. And then followed up with them in the following intervals: 4 weeks, 6 weeks, 8 weeks, 9 weeks, 18 weeks, 22 weeks and 27 weeks.

On almost every attempt I've received confirmation (from an actual person, who I won't name here) that they'll get back to me, but they never do.

The last email I sent even had the subject heading "Waiting 7 Months For A Response".

In that email I also specifically stated that I'm going to post my experience on HelloPeter if they continue to ignore me.

Dear Momentum employee reviewing this: I've emphatically stated in my communications with Momentum that I **DO NOT have a South African phone number**, as I have emigrated. So **PLEASE** read the the additional information I provided as it contains my contact details.