1 reviews | Active since Apr 2013
Very very poor service
Bought n watch at Momentum Multiply.Did not recieved a mail or sms to confirm the order.Bough it 3/11/2017 Talked to 3 persons and said to the last lady today that I wanted to speak to a manager...they were in meetings....nobody phoned back...This is the second time in 6 weeks....This is very very bad service and I will not use them again..
Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Kind regards,
N D'Arch
Thank you for the opportunity to be of assistance to you. I have noted your frustration, and I wish to apologise for the inconvenience. A manager will contact you shortly.
Kind regards,
N D'Arch
Dear Mr Nortje,
I understand that Calpurnia Makhathe, a service manager in our Multiply contact centre, has phoned you. Calcpurina confirmed that she explained the issue our online ship is experiencing with stock and that you are happy to keep your order on hold until stock has been received.
Calpurnia assured me that she will keep you in the loop on the progress and will inform you as soon as your item is available.
Kind regards,
N D'Arch
Dear Mr Nortje,
I understand that Calpurnia Makhathe, a service manager in our Multiply contact centre, has phoned you. Calcpurina confirmed that she explained the issue our online ship is experiencing with stock and that you are happy to keep your order on hold until stock has been received.
Calpurnia assured me that she will keep you in the loop on the progress and will inform you as soon as your item is available.
Kind regards,
N D'Arch