MH
Maqubela H

1 reviews | Active since Apr 2017

01 Apr 2017, 20:36

Very very disgraceful service provided in the name of the brand

<p>Momentum funds at work provided me with very bad disgraceful service. My claim was been handled by ***meeda Allie. Since last year December I've been contacting momentum in regards to my funds. This kept going on for months. They gave me their word and promised me lies. I then contacted them again n got through to Laylah Sait who informed me that the person dealing with my claim went on leave to my inconvenience there case was still pending and I was never updated with those news. The latter after I stated that this matter will be escalated further to the Ombudsman and Hellopeter.com) she and her Manager then promised again as well that my funds should be in my account by the 31st of March 2017. We in the month of April and nothing has happened as yet and no feedback or update from momentum as to what is the reason that no funds are in my account. This a very much inconvenience for my life. </p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply02 Apr 2017, 06:03
Official

Thank you for taking the time to inform us of your concern. We will be in contact with you early on Monday morning to addres your concerns.

Kind regards

CK

Momentum (SA)
Momentum (SA)'s reply03 Apr 2017, 10:18
Official

I confirm that the Head of the Staff Fund will call you today and discuss the situation.

Kind Regards

Sue