Very poor service

Very poor service. I want to create an online account, but the registration gives an error. I have logged a call on 13 May - no response. Logged another call on 26 May and got a response on 8 June to give more information, I rep**** on 8 June. Till date I received no response. I call Momentum and eventually get transferred to a lady who I cannot say what her name was because you can absolutely hear nothing she says. I keep asking her to repeat what she says but she does not even attempt to speak louder and then she drops the phone in my ear. I am very disgusted with the service. So much hassle just to create an online account. So frustrating.