Very poor service

<p>I' ve requested a simple Confirmation Letter from Momentum that I cancelled my policy, but they kept on sending me a Payment Confirmation letter that includes the amount that was paid to me. I asked again for a letter just stating that policy was cancelled and not to divulge the amount that was paid out as I see that as confidential info, but was told that this was their standard Payment confirmation letter. There is a huge difference between a cancellation and payment confirmation letter, but no one seems to understand that. Very unprofessional service from such a huge Company. </p>