NK
Nicole K
1 reviews | Active since Nov 2018
03 Feb 2022, 10:42
Very poor communication
I've been requested to send documents in order for my annuity to be paid to me, I've sent it 21 Jan already, numerous times and spoke to different agents but no response. Please call me.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
03 Feb 2022, 12:29Thank you for informing us of your concerns,. The matter has been escalated to a manager for assistance and feedback.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s reply03 Feb 2022, 12:29
Official
Thank you for informing us of your concerns,. The matter has been escalated to a manager for assistance and feedback.
Kind regards
NH
Kind regards
NH
Momentum (SA)'s replyOfficial
03 Feb 2022, 13:09Dear Nicole
We are unable to trace a policy under the reference and identity number provided.
Could you please provide us with the relevant policy number . There are various business units within the company, and in order to refer the matter to the correct department for assistance we need the information of the policyholder please. You may submit the information under a private reply.
Thank you
NH
We are unable to trace a policy under the reference and identity number provided.
Could you please provide us with the relevant policy number . There are various business units within the company, and in order to refer the matter to the correct department for assistance we need the information of the policyholder please. You may submit the information under a private reply.
Thank you
NH
Momentum (SA)'s reply03 Feb 2022, 13:09
Official
Dear Nicole
We are unable to trace a policy under the reference and identity number provided.
Could you please provide us with the relevant policy number . There are various business units within the company, and in order to refer the matter to the correct department for assistance we need the information of the policyholder please. You may submit the information under a private reply.
Thank you
NH
We are unable to trace a policy under the reference and identity number provided.
Could you please provide us with the relevant policy number . There are various business units within the company, and in order to refer the matter to the correct department for assistance we need the information of the policyholder please. You may submit the information under a private reply.
Thank you
NH