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dianet D
1 reviews | Active since Apr 2017
02 Mar 2021, 17:40
Very dissatisfied client!!!!!
My dad is 82 years old and received his pension money for January but not December??? I've tried on numerous occasions to contact the Pensions section to be told its being handled.. It is unacceptable that between the ABSA bank and momentum they can't this matter sorted out immediately. Is this how we treat our elders?
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
03 Mar 2021, 07:56Dear Ms. Jones-Taylor,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. Please can you provide the relevant Momentum policy number, or your father's identity number so that we can trace the policy in question and investigate?
You will need to upload the policy number and identity number under the "additional Information" field, as the Hellopeter site blocks out sensitive information if posted under the public comments section.
Kind regards,
Nicolette.
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. Please can you provide the relevant Momentum policy number, or your father's identity number so that we can trace the policy in question and investigate?
You will need to upload the policy number and identity number under the "additional Information" field, as the Hellopeter site blocks out sensitive information if posted under the public comments section.
Kind regards,
Nicolette.
Momentum (SA)'s reply03 Mar 2021, 07:56
Official
Dear Ms. Jones-Taylor,
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. Please can you provide the relevant Momentum policy number, or your father's identity number so that we can trace the policy in question and investigate?
You will need to upload the policy number and identity number under the "additional Information" field, as the Hellopeter site blocks out sensitive information if posted under the public comments section.
Kind regards,
Nicolette.
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. Please can you provide the relevant Momentum policy number, or your father's identity number so that we can trace the policy in question and investigate?
You will need to upload the policy number and identity number under the "additional Information" field, as the Hellopeter site blocks out sensitive information if posted under the public comments section.
Kind regards,
Nicolette.
Momentum (SA)'s replyOfficial
03 Mar 2021, 09:40Dear Ms. Jones-Taylor,
I have tried to phone you on your mobile to obtain more information from you to investigate this matter. The mobile only rings and then advises that "the subscriber in unavailable at present", then ends the call without me being able to leave a message. Please can you advise when it will be convenient for you so that I may call you to obtain more information to escalate this query?
Regards,
Nicolette.
I have tried to phone you on your mobile to obtain more information from you to investigate this matter. The mobile only rings and then advises that "the subscriber in unavailable at present", then ends the call without me being able to leave a message. Please can you advise when it will be convenient for you so that I may call you to obtain more information to escalate this query?
Regards,
Nicolette.
Momentum (SA)'s reply03 Mar 2021, 09:40
Official
Dear Ms. Jones-Taylor,
I have tried to phone you on your mobile to obtain more information from you to investigate this matter. The mobile only rings and then advises that "the subscriber in unavailable at present", then ends the call without me being able to leave a message. Please can you advise when it will be convenient for you so that I may call you to obtain more information to escalate this query?
Regards,
Nicolette.
I have tried to phone you on your mobile to obtain more information from you to investigate this matter. The mobile only rings and then advises that "the subscriber in unavailable at present", then ends the call without me being able to leave a message. Please can you advise when it will be convenient for you so that I may call you to obtain more information to escalate this query?
Regards,
Nicolette.
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dianet D's updateReviewer Update
09 Mar 2021, 15:50My dad John Durrant's ID ***
Employee Number ***
Employee Number ***
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dianet D's update09 Mar 2021, 15:50
Reviewer Update
My dad John Durrant's ID ***
Employee Number ***
Employee Number ***
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dianet D's updateReviewer Update
09 Mar 2021, 15:52dD
dianet D's update09 Mar 2021, 15:52
Reviewer Update