Very disappointed with your service
<p>I made a claim on a funeral cover a week ago with Momentum. I emailed all documents they asked for, They requested more documents on Monday June 26, of which I emailed on the same day. To this day, the funeral policy has not been payed out. I keep calling their call center and they say my matter has been escaleted but no one is calling me or emailing me to say what is the delay. the payment is long overdue, they promised to pay out within 24 hours of receiving all documents. BIG LIE. </p> <p>I do not wish to continue with Momentum because this not the first time this happens.</p> <p> </p> <p>Please guys from Momentum contact me asap : ********** </p>
I appreciate you bringing your concerns to our attention.
We will look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
I appreciate you bringing your concerns to our attention.
We will look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
I appreciate you bringing your concerns to our attention.
We will look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
I appreciate you bringing your concerns to our attention.
We will look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
I appreciate you bringing your concerns to our attention.
We will look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
I appreciate you bringing your concerns to our attention.
We will look into the matter and provide you with the necessary feedback.
Kind regards
Natasha
Please accept our sincere apologies with the delay in finalising the payment.
I confirm that the claim has been finalised and payment has been made into your account.
Please feel free to contact us if you need any further information.
Kind regards
Natasha
Please accept our sincere apologies with the delay in finalising the payment.
I confirm that the claim has been finalised and payment has been made into your account.
Please feel free to contact us if you need any further information.
Kind regards
Natasha
Thank you very much Natasha. But why does it have to take such extent for you guys to do something so simple. Anyways, I really appreciate your effort.
Thank you very much Natasha. But why does it have to take such extent for you guys to do something so simple. Anyways, I really appreciate your effort.