MH
Marisa H

1 reviews | Active since Nov 2020

18 Nov 2020, 09:38

Very Bad Service- Funds don't get paid out

I am very disappointed with the service i have received.

I have been waiting since Aug 2020 for my funds to be paid out, every day they say the payment will be made on the same day.

Until today i have not received the payout.

I could have earned interest on that money by now.

So frustrated.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply18 Nov 2020, 09:45
Official
Dear Ms. Hattingh,

We appreciate you raising your concerns with us.  The matter has been referred to our Employee Benefits department to investigate. A manager will contact you directly to respond on your posting.

Regards,

NDA.
Momentum (SA)
Momentum (SA)'s reply18 Nov 2020, 13:59
Official
Dear Ms. Hattingh,

Our Employee Benefits department provide feedback that the administrator has updated you on on the progress. We sincerely apologise for the lack in communication.

Kind regards,

NDA