1 reviews | Active since Jan 2013
Very Bad Service for funeral cover payment!!!!!
My late father has a policy with Momentum through their social club, he passed on, on the 2 August 2018, we submitted a claim on the 7th August 2018, and to this day no payment has been made!!!! The service is very poor and terrible, their communication is pathetic, im so disgusted as to how they are handling this claim, imagine waiting for benefits for so long, I have never been in awe at such a situation!!!!!!
Thank you for bringing this matter to our attention.
We have referred your concerns to the relevant department and they will contact you to provide feedback.
Kind Regards
Qhakazile
Thank you for bringing this matter to our attention.
We have referred your concerns to the relevant department and they will contact you to provide feedback.
Kind Regards
Qhakazile
Our sincerest condolences for the passing of your late father.
An e-mail was sent to you yesterday, requesting an identity number, full names and surname of your late father and the policy number and copies of the claim documentation you submitted. This information will enable us to investigate your concerns. As this is confidential information, you may do a private posting or respond to my e-mail and provide us with this information .
Kind regards
CK
Our sincerest condolences for the passing of your late father.
An e-mail was sent to you yesterday, requesting an identity number, full names and surname of your late father and the policy number and copies of the claim documentation you submitted. This information will enable us to investigate your concerns. As this is confidential information, you may do a private posting or respond to my e-mail and provide us with this information .
Kind regards
CK
Regrettably we did not receive a response on our previous enquiry for additional information and hence we are unable to investigate your concerns. Please provide us with an identity number, full names and surname of your late father and the policy number and copies of the claim documentation you submitted.
Kind regards
CK
Regrettably we did not receive a response on our previous enquiry for additional information and hence we are unable to investigate your concerns. Please provide us with an identity number, full names and surname of your late father and the policy number and copies of the claim documentation you submitted.
Kind regards
CK
Due to the fact that we could not reach you on the telephone number provided and you did not respond to our various e-mail correspondence in which we requested information on the claim, we were unable to conduct an investigation. Regrettably, this complaint will now be closed until such time as you provide us with the requested information.
Kind regards
CK
Due to the fact that we could not reach you on the telephone number provided and you did not respond to our various e-mail correspondence in which we requested information on the claim, we were unable to conduct an investigation. Regrettably, this complaint will now be closed until such time as you provide us with the requested information.
Kind regards
CK