NS
Nancy S
1 reviews | Active since Nov 2018
12 Nov 2018, 15:56
very bad service
Client : M Sujee Policy No : ********** 9488 withdrawal. I have been following up for this withdrawal and seemto be getting no joy ,
we've been waiting for a tax directive to be app**** for since the 31st of October 2018 and to date consultants still give the same advice ( oh we need to apply for a tax directive ) , this query has been escalated and still nothing ,
such poor service .
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
13 Nov 2018, 08:23Thank you for taking the time to inform us of your concerns. From your posting it is evident that you have not had a favorable service experience and I am truly sorry for the frustration you experienced. I will contact you to obtain the policy number, as it was blocked out on the HelloPeter complaint.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply13 Nov 2018, 08:23
Official
Thank you for taking the time to inform us of your concerns. From your posting it is evident that you have not had a favorable service experience and I am truly sorry for the frustration you experienced. I will contact you to obtain the policy number, as it was blocked out on the HelloPeter complaint.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s replyOfficial
13 Nov 2018, 09:11I am pleased to confirm that we received the tax directive from SARS this morning and payment was made. Confirmation of payment were provided via e-mail.
Kind regards
CK
Kind regards
CK
Momentum (SA)'s reply13 Nov 2018, 09:11
Official
I am pleased to confirm that we received the tax directive from SARS this morning and payment was made. Confirmation of payment were provided via e-mail.
Kind regards
CK
Kind regards
CK