Useless multiply service from momentum

I registered for the momentum baby program way back in December and was advised I would be contacted when I was 24 weeks pregnant and no call, sms nor email came through advising of when I will receive the baby hamper. I then contacted them again and nothing happened, 3 weeks later they tell me \they are sorry for the inconvenience\" but I will only receive the hamper within the next 14 days. 14 days!!!!!! After having to wait for 2 months now they are sorry but will inconvenience me even more and give me the hamper long after the birth of my child even though I have made it clear I will be travelling to my in laws and will not be home nor at work to receive the hamper. What is the point of the hamper when the baby is already born because I would have bought half if not all the things on that STUPID HAMPER ANYWAYS. I am yet to come across a useless service and useless employees hey."