SB
Shaun B
1 reviews | Active since Nov 2020
24 Nov 2020, 16:49
Useless.
Three years ago I switched jobs and asked for my pension to be taken to the new company .It was never done.I have lost out on three years interest due to your mistakes.Now I was let know about this problem but after hundreds of calls I can still not get you to add this money, MY HARD EARNED MONEY, to my pension fund.So you made a mistake that lost me money and now you can't even be bothered to fix it.
Helpful (0)
Replies (7)0
Replies (7)
Momentum (SA)'s replyOfficial
25 Nov 2020, 07:46Dear Mr. Bosman,
I appreciate you raising your concerns with us. I have referred your posting to our Employee Benefits department, who will investigate and contact you.
Regards,
Nicolette
I appreciate you raising your concerns with us. I have referred your posting to our Employee Benefits department, who will investigate and contact you.
Regards,
Nicolette
Momentum (SA)'s reply25 Nov 2020, 07:46
Official
Dear Mr. Bosman,
I appreciate you raising your concerns with us. I have referred your posting to our Employee Benefits department, who will investigate and contact you.
Regards,
Nicolette
I appreciate you raising your concerns with us. I have referred your posting to our Employee Benefits department, who will investigate and contact you.
Regards,
Nicolette
SB
Shaun B's updateReviewer Update
29 Nov 2020, 11:26No one has contacted me.This issue has been ongoing for three years.Service is disgraceful.
SB
Shaun B's update29 Nov 2020, 11:26
Reviewer Update
No one has contacted me.This issue has been ongoing for three years.Service is disgraceful.
Momentum (SA)'s replyOfficial
30 Nov 2020, 08:04Dear Mr. Bosman,
Thank you for your posting. Please be advised that the Portfolio Manager called you on the number provided, but there was no answer.
The portfolio manager will attempt to call you again today during the course of the day.
Regards,
Sue.
Thank you for your posting. Please be advised that the Portfolio Manager called you on the number provided, but there was no answer.
The portfolio manager will attempt to call you again today during the course of the day.
Regards,
Sue.
Momentum (SA)'s reply30 Nov 2020, 08:04
Official
Dear Mr. Bosman,
Thank you for your posting. Please be advised that the Portfolio Manager called you on the number provided, but there was no answer.
The portfolio manager will attempt to call you again today during the course of the day.
Regards,
Sue.
Thank you for your posting. Please be advised that the Portfolio Manager called you on the number provided, but there was no answer.
The portfolio manager will attempt to call you again today during the course of the day.
Regards,
Sue.
SB
Shaun B's updateReviewer Update
30 Nov 2020, 14:05Been waiting by my phone,still waiting by my phone.
SB
Shaun B's update30 Nov 2020, 14:05
Reviewer Update
Been waiting by my phone,still waiting by my phone.
Momentum (SA)'s replyOfficial
30 Nov 2020, 14:54Dear Mr. Bosaman,
The administration manager has tried to phone you on your mobile (same number provided in your Hellopeter posting), but advised that the call diverts straight to voicemail. Please can you provide an alternative number to contact you on, or confirm a time that is convenient for you for the manager to contact you?
Regards,
Nicolette
The administration manager has tried to phone you on your mobile (same number provided in your Hellopeter posting), but advised that the call diverts straight to voicemail. Please can you provide an alternative number to contact you on, or confirm a time that is convenient for you for the manager to contact you?
Regards,
Nicolette
Momentum (SA)'s reply30 Nov 2020, 14:54
Official
Dear Mr. Bosaman,
The administration manager has tried to phone you on your mobile (same number provided in your Hellopeter posting), but advised that the call diverts straight to voicemail. Please can you provide an alternative number to contact you on, or confirm a time that is convenient for you for the manager to contact you?
Regards,
Nicolette
The administration manager has tried to phone you on your mobile (same number provided in your Hellopeter posting), but advised that the call diverts straight to voicemail. Please can you provide an alternative number to contact you on, or confirm a time that is convenient for you for the manager to contact you?
Regards,
Nicolette
SB
Shaun B's updateReviewer Update
01 Dec 2020, 15:16Please give me the admin managers direct number and I will phone you.As my number is correct and in working condition.
SB
Shaun B's update01 Dec 2020, 15:16
Reviewer Update
Please give me the admin managers direct number and I will phone you.As my number is correct and in working condition.
Momentum (SA)'s replyOfficial
03 Dec 2020, 15:53Dear Mr. Bosman,
Alice Setlajile in our Employee Benefits department confirmed that she has phoned you this afternoon to discuss your concerns.
Alice also confirmed that she sent you an email thereafter with feedback on the progress of the transfer, and advised that she would provide you with a benefit statement once finalized.
Regards,
Nicolette.
Alice Setlajile in our Employee Benefits department confirmed that she has phoned you this afternoon to discuss your concerns.
Alice also confirmed that she sent you an email thereafter with feedback on the progress of the transfer, and advised that she would provide you with a benefit statement once finalized.
Regards,
Nicolette.
Momentum (SA)'s reply03 Dec 2020, 15:53
Official
Dear Mr. Bosman,
Alice Setlajile in our Employee Benefits department confirmed that she has phoned you this afternoon to discuss your concerns.
Alice also confirmed that she sent you an email thereafter with feedback on the progress of the transfer, and advised that she would provide you with a benefit statement once finalized.
Regards,
Nicolette.
Alice Setlajile in our Employee Benefits department confirmed that she has phoned you this afternoon to discuss your concerns.
Alice also confirmed that she sent you an email thereafter with feedback on the progress of the transfer, and advised that she would provide you with a benefit statement once finalized.
Regards,
Nicolette.