Urgent Follow-Up on Claim Submitted in November 2024

Hi, Momentum

I hope this message finds you well. I am writing to express my frustration regarding the lack of response to my claim submitted on the 13 of November 2024. Despite having provided all necessary documentation, I have yet not received any feedback from the administrator Maureen or her superior, Debbie

My former employer, COJ, sent the following email regarding my claim: Dear Melissa,

Kindly refer to the below email. We sent your claim from last year on 13 November 2024.

We have contacted Momentum more than five times following up on your claim, and they keep informing us that it is with the administrator named Maureen. When we inquire to speak with Maureen, we are told she is still busy and will call us back.

It is unacceptable that I have been left without a response for such an extended period. I woul appreciate your prompt attention to this matter and kindly request an update on the status of my claim as soon as possible.

Thank you for your assistance.

Best regards, Melissa Davids *** ***