MA-B
Mishka Avontuur - Bester

1 reviews | Active since Jul 2020

16 Jul 2020, 15:09

Unsatisfactory service

I withdrew from my company in September 2019. All relevant paperwork was sent to the fund. I waited until December to receive my first pay out. I opted to have the full amount split into 4 portions and paid over a quarterly period. After the first payment I have not received any other payments. I have called and emailed so many people and times. My bills are piling up. I'm about to be evicted.

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply16 Jul 2020, 15:24
Official
Thank you for informing us of your concerns. The matter will be escalated to management for assistance and feedback.

Kind regards
Natasha
Momentum (SA)
Momentum (SA)'s reply17 Jul 2020, 08:21
Official
I called you last night and there was no reply. 
 
The claim was paid in full as per your election on 27 November 2019. 
 
There are no further benefits due to you. 
 
Kind Regards 
 
Sue 
MA-B
Mishka Avontuur - Bester's update17 Jul 2020, 09:21
Reviewer Update
I absolutely dont understand. Before I finished off at work I asked for a benefit statement and my fund was worth way more than that. I only received R230 000.