SS
Semakaleng S

1 reviews | Active since Feb 2019

26 Aug 2024, 05:33

Unproffesionalism

I send an Email in July requesting my Tax certificate for 2018 and i received feedback within 5 working days i never viewed the attachement and when i viewed this month i realised that its my 22/23 certificate i then send another Email with the same request and i was told by Thamaris amd Rose that Momentum doesn't issue Tax Certificates ,the certificates are issued after claiming i then requested for a confirmation letter with what they jave stated to date i haven't received it i thought Momentum was different from the other companies i have struggled with but you all are the same

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply26 Aug 2024, 09:13
Official
Dear Semakaleng,

Thank you for your posting, we will refer your enquiry to the fund manager for assistance.

Kind regards
NH
SS
Semakaleng S's update30 Aug 2024, 04:40
Reviewer Update


I still haven't recwived my 2018 tax Certificate from your company and i have been sent pillar to post my query is being handled by *********** Agents Rose Nicodemus,Thamaris Mohlatlole,Sherri Jacobs,who fail to respond to my emails.Even my complaint from Hello peter doesn't seem to bother anyone,The last respond i got stating that i ddnt have any policy with Momentum is a shock to me and for your Agents to send me back to a non axisting company is madness.Momentum is failing to even provide a letter confirming that i didn't have any policy.My details are on the trail of mails.I do not want any calls i just need my 2018 tax certificate or letter proving i was not a member that
Momentum (SA)
Momentum (SA)'s reply30 Aug 2024, 08:45
Official
Dear Semakaleng

We have sent your enquiry again to the manager for assistance.

Kind regards
NH