Unprofessional, terrible work ethics at Momentum

I was promised payment from my provident fund benefit on the 6th of November 2026 yet no payment has been received, despite that I had to follow up we are back at the drawing board only today they are requesting for termination date, but they have the completed claim form with all the dates, the fly by night company *** they are working with has been making contributions on my behalf despite having left the company, I hope this doesn't become my stew to eat, I left the company in July and it is not like my claim is millions bakithi