1 reviews | Active since Mar 2017

10 Mar 2017, 11:40

unprofessional consultant

<p><br />Good day</p> <p><br />You guys have the worst service ever.</p> <p>Your website its not user friendly .</p> <p>Ive tried several times to log on your website and Ive even sent emails with no luck.</p> <p><br />Ive called your call center I spoke to Rudzani Tshabalala the unprofessional consultant who didn't wanna help with the application form.</p> <p>She promised to email the application form and still I haven't received them.</p> <p>I called back yesterday I spoke to Mmathapelo Moloisa who didnt even confirm my details but told me that the amount its before tax and promised the same thing ,still no luck.</p> <p><br />I'm very disappointed .</p> <p>you guys are running a ****a shop? or what</p>

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply10 Mar 2017, 12:46
Official

Dear Gladys

Our sincere apology for the frustration you are experiencing. I have communicated with you via e-mail as I tried calling you on your cell phone but to no avail.

Regards

EdeBruyn

Momentum (SA)
Momentum (SA)'s reply10 Mar 2017, 14:37
Official

Dear Gladys

Thank you for your telephone call. I now do understand what you require and therefore I will transfer your complaint to the correct area on your behalf.

Regards

EdeBruyn