Unprofessional company ever

Momentum (Employee Benefits)

My husband, left this company in January 2022 worked his notice in until 15 Feb 2022. Left to go work overseas and didnt transfer his benefit over to any other company. He then found out that Momentum and his Employee moved his Provident fund to a Pension fund without informing the stuff.

Any how when the documents came to be filled out the this fund had an amount of R18300.00 which is a bit of money. The other fund had an amount of R1000.00 some odd not 100% sure on the amount, but was later mentioned that SARS has taken the full amount of R1000.00 for Tax.... Now the amount of R18 300.00 is not yet been sorted out . Thato the consultant working on the case has since not gotten back to me every time sending me to different consultants which has to be explained over and over... No one from Momentum even the managers or management seems to know what the hell is going on with this case. Keeping on requesting document and I ve been sending whatever they need but never getting anywhere.......

And so dam funny how they can take money off a persons account month after month after month but never have the time or sort it out when your hard earned money needs to be paid back......

Adelle Landsman the so called manager forever in dam meetings and never knows how the hell to sort her stuff's mess ups out, I have been leaving messages after messages doesn't even have peoples time to get back to them. I have been on hold for over 30 mins ay time then the calls just drop NO CALL BACKS .. nothing so dam unprofessional.... Its been 3 months already and no dam luck..

Cary Allen was the only one trying to make sense of this mess, but unfortunately is now booked off sick and I am stuck with no explanation or help.

Whatever you do not use Momentum at all.. extremely unprofessional

and a total waste of time.

So Sick of them please can anyone assist in getting any sort of feed back..