1 reviews | Active since Feb 2018
Unprofessional and exceptional poor services Momentum ***
Momentum ********** 05 - AJ KINGHORN Unprofessional and exceptional poor services (they want to talk on the phone, which means that they have a copy of the call but you are left with nothing) – they do not like to respond to written comments and signed documents (which they do not respond to in writing). Generally argumentative and regularly fail to respond within a reasonable period. Eg after three written requests/complaints, there was one missed call and no written response after had been asked to respond in writing.
We appreciate the valuable time invested by you, to voice your concerns in respect of this matter. It is unfortunate that you have not had a favourable service experience and that we did not meet your expectations. I would like to apologise for that.
We will conduct a thorough investigation and on conclusion, provide you with comprehensive feedback.
Kind regards
CK
We appreciate the valuable time invested by you, to voice your concerns in respect of this matter. It is unfortunate that you have not had a favourable service experience and that we did not meet your expectations. I would like to apologise for that.
We will conduct a thorough investigation and on conclusion, provide you with comprehensive feedback.
Kind regards
CK
