UNPLEASANT MOMENTUM FUNDS AT WORK

I am so devastated by this horrible experience i have been having with Momentum funds at work.

I withdrew my provident with the company i was working for and momentum unfortunately was the company that i had to deal with and i made a very clear instruction with my former HR that i would like to withdraw my funds and momentum has this new process whereby i had to click on a link and instruct momentum again that i want to withdraw and the link has been offline for the past three days i have made numerous calls today i spoke to Michelle Kamies who promised feedback but i had not feedback its now end of business still feedback the link is still off line i don't know if this Momentum is trying to some why force people to invest with their company by making this whole process unpleasant. please see the communication i sent her together with a print screen of the error because this is what required lastly from Momentum to do and i was told IT will look into it

Good day Michelle

i am still getting the same error message this process has really been tedious and costly your feedback has also been rather been misleading as i spoke to you earlier i have not received feedback still, I have been an employee of Momentum on the short term insurance division previously and this is not the service level i am use to i am now very devastated by this whole process now. I am forced to now escalate the matter to external mediums of complaint. my contact number is ********** 674 not that i expect feedback from you but in case you find necessary to get back to your client please call me on the above mentioned contact number.

regards Kenneth