1 reviews | Active since Jul 2010
Unpaid Pension fund
My name is Patricia Msimango, ID number ***. My life partner Charles Ndlovu, ID Number *** passed on last year in February, he was employed by Transnet. On the 29th March 2023, we (My self and Charle's children) received emails informing us that we should expect payment into our bank accounts within 6 to 26 days of receiving the notification because the Transnet Pension Fund of Trustees has resolved the matter. Today it is the 19th June 2023, no payment has been made into our accounts. We had expectations that some of the money will be able to assist with winter uniform for the kids still attending school and other urgent things that are needed. When we call Momentum, nobody seems to know what the holdup is - maybe because they are not affected directly by this matter. Why did Momentum send the letters if they knew that they would not be able to payment on the stipulated dates? Even worse, we now have to spend money making follow ups!!! Had we not been notified about the payment on the 29th March 2023, we would not be where we are today. Can you imagine the anxiety of expecting payment and that never happens? Could you guys please let us know when we should expect payment and stop being unprofessional!!
We are sorry to hear that your partner passed. We would like to assist you but please just confirm whether the ID you provided is your partner's ID number?
We need to trace the relevant business area and therefore the correct ID number is essential.
Thank you kindly
EdB
We are sorry to hear that your partner passed. We would like to assist you but please just confirm whether the ID you provided is your partner's ID number?
We need to trace the relevant business area and therefore the correct ID number is essential.
Thank you kindly
EdB
Thank you for the response.
The relevant business area has been notified of your concern.
Kind regards
EdB
Thank you for the response.
The relevant business area has been notified of your concern.
Kind regards
EdB
Your silence is quite deafening at this point - I still have no feedback whatsoever. My next step is to take this matter to Radio 702 to see whether I am the only person who is experiencing this pathetic and *********** service from Momentum - I this is the only option I am left with.
Your silence is quite deafening at this point - I still have no feedback whatsoever. My next step is to take this matter to Radio 702 to see whether I am the only person who is experiencing this pathetic and *********** service from Momentum - I this is the only option I am left with.
I was promised by Trisha that the money would in my account today, 07th July 2023 when she called me on the 30th June. This was the first time she made contact with me after avoiding me for a very long time. Today, there is still no money in my account, Trisha is nowhere to be found as usual - even though her colleagues can see that she is available on line.
The last time I sent comms through to you, I mentioned that I am going to take this matter to Radio 702. Right now, I am left with no other choice but to do exactly that and other Radio stations. I think you will listen to them better, clearly I am being taken for granted as a black woman who is seen as destitute. Nobody listens to poor people - simply because we are poor. I don't want Trisha calling me, lying to me again making empty promises. People must know how Momentum treats poor, disadvantaged people.
I was promised by Trisha that the money would in my account today, 07th July 2023 when she called me on the 30th June. This was the first time she made contact with me after avoiding me for a very long time. Today, there is still no money in my account, Trisha is nowhere to be found as usual - even though her colleagues can see that she is available on line.
The last time I sent comms through to you, I mentioned that I am going to take this matter to Radio 702. Right now, I am left with no other choice but to do exactly that and other Radio stations. I think you will listen to them better, clearly I am being taken for granted as a black woman who is seen as destitute. Nobody listens to poor people - simply because we are poor. I don't want Trisha calling me, lying to me again making empty promises. People must know how Momentum treats poor, disadvantaged people.