LM
Lindiwe M

1 reviews | Active since Oct 2013

07 Sept 2019, 12:14

UNHAPPY WITH MOMENTUM LIFE

I sent an email to Momentum Life Insurance to cancel my life insurance, the company has not contacted me to confirm cancelation. I tried calling the customer service number but had to eventually hang up due to the long hold time. I am very disappointed with the lack of contact/communication!!!!!

0
Replies (3)
Momentum (SA)
Momentum (SA)'s reply09 Sept 2019, 08:04
Official
Thank you for taking the time to inform us of your concerns. We will be in contact with you shortly to obtain your personal and policy details.

Kind regards
CK
LM
Lindiwe M's update13 Sept 2019, 09:53
Reviewer Update
The policy has been cancelled and confirmation letter received.
Momentum (SA)
Momentum (SA)'s reply13 Sept 2019, 11:04
Official
My e-mail correspondence of 10 September 2019 refers. 

Thank you for the feedback provided, I am glad that the outcome is to your satisfaction.

Kind regards
CK