Unhappy Birthday to my kid

<p>Today my kid turned 9, for a very long time he has been asking me to get his present at CNA. After much thought, I decided to purchase vouchers from momentum in order to buy his present. On 29th March, I purchased vouchers from the online store and as at 1 April, I still dont have any vouchers. I guess im the April fool in this instanace and I am extremely ****ed off. I am out of pocket and no one has even bothered to assist. I am still waiting for momentum to call, following their promise in a recorded conversation to follow up on my issue and a big thanks to Edcon, their partner who cant do anything as simple as confirm what I see on my end, a payment made to them for the vouchers. </p> <p>Momentum staff are not available over weekends and I also wish to say thank you for making my kids surprise birthday a failure. he wont be happy and We wont be happy. I want someone to take responsibility for this and sort out this mess immediately. My next step is legal. I can understand that there are waiting times involved but in SA it seems to be an accepted norm to take funds for no services rendered. The buck stops here, get it right! I await your response.</p>