LS
Lee S
1 reviews | Active since Jun 2010
11 Oct 2024, 10:06
Uncaring, thieving ******!!!
I have an RA with Momentum Investo which matured 6 years ago. I have had an endless battle to get my money out of this company. I have held on the line for hours listening to them telling me how busy they are. I have sent countless emails. They don't answer the phones. They don't answer emails. Once they have your money they really stop caring about you. GIVE ME MY MONEY WHICH I INVESTED WITH YOU!!! Momentum are a bunch of *******!!! Eating my money when I need it for my retirement!
Helpful (0)
Replies (5)0
Replies (5)
Momentum (SA)'s replyOfficial
11 Oct 2024, 10:18Dear Lee,
Thank you for you posting. I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
Thank you for you posting. I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
Momentum (SA)'s reply11 Oct 2024, 10:18
Official
Dear Lee,
Thank you for you posting. I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
Thank you for you posting. I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
ND
Momentum (SA)'s replyOfficial
11 Oct 2024, 13:54Dear Ms. Smit,
Thank you for taking my earlier phone call. As discussed, please can you respond on my email and provide me with proof of residence.
Regards,
ND
Thank you for taking my earlier phone call. As discussed, please can you respond on my email and provide me with proof of residence.
Regards,
ND
Momentum (SA)'s reply11 Oct 2024, 13:54
Official
Dear Ms. Smit,
Thank you for taking my earlier phone call. As discussed, please can you respond on my email and provide me with proof of residence.
Regards,
ND
Thank you for taking my earlier phone call. As discussed, please can you respond on my email and provide me with proof of residence.
Regards,
ND
Momentum (SA)'s replyOfficial
16 Oct 2024, 09:42Dear Ms. Smit,
I confirm that payment has been approved, and the funds should reflect in your account tomorrow morning.
I trust that this matter has been resolved to your satisfaction.
Kind regards,
ND
I confirm that payment has been approved, and the funds should reflect in your account tomorrow morning.
I trust that this matter has been resolved to your satisfaction.
Kind regards,
ND
Momentum (SA)'s reply16 Oct 2024, 09:42
Official
Dear Ms. Smit,
I confirm that payment has been approved, and the funds should reflect in your account tomorrow morning.
I trust that this matter has been resolved to your satisfaction.
Kind regards,
ND
I confirm that payment has been approved, and the funds should reflect in your account tomorrow morning.
I trust that this matter has been resolved to your satisfaction.
Kind regards,
ND
LS
Lee S's updateReviewer Update
17 Oct 2024, 15:57I would like to thank Nicolette D'Arch who promptly called me and in under a week resolved all the issues. My RA has been received for which I am most grateful. My faith has been restored. Thank you Nicolette and Momentum. Report changed from 1 star to 5 star service.
LS
Lee S's update17 Oct 2024, 15:57
Reviewer Update
I would like to thank Nicolette D'Arch who promptly called me and in under a week resolved all the issues. My RA has been received for which I am most grateful. My faith has been restored. Thank you Nicolette and Momentum. Report changed from 1 star to 5 star service.
Momentum (SA)'s replyOfficial
18 Oct 2024, 07:55Dear Ms. Smit,
Thank you for the positive feedback. We are very happy that we could resolve this matter to your satisfaction.
Kind regards,
ND
Thank you for the positive feedback. We are very happy that we could resolve this matter to your satisfaction.
Kind regards,
ND
Momentum (SA)'s reply18 Oct 2024, 07:55
Official
Dear Ms. Smit,
Thank you for the positive feedback. We are very happy that we could resolve this matter to your satisfaction.
Kind regards,
ND
Thank you for the positive feedback. We are very happy that we could resolve this matter to your satisfaction.
Kind regards,
ND