EM
Emely M
1 reviews | Active since Mar 2023
08 Jul 2024, 15:43
Unauthorised debit order by momentum multiply
Momentum Multiply deducted my money from my account without my consent and they claimed that I signed for it using brokers and marketing advisors. Financial adviser name MR MW DU TOIT Marketing adviser code 006074 Marketing adviser name MRS E GRAY. I am frustrated and as a student, I don't have money to buy food because of momentum. I have been paying for my yearly subscription without problems but they have decided to ***** my hard-earned cash through bogus brokers who have used my personal details to create a debit order.
Helpful (0)
Replies (4)0
Replies (4)Momentum (SA)'s replyOfficial
08 Jul 2024, 15:45Emely
We have escalated your enquiry to the relevant business area for urgent attention.
They will be in contact with you soon.
Kind regards,
EdB
We have escalated your enquiry to the relevant business area for urgent attention.
They will be in contact with you soon.
Kind regards,
EdB
Momentum (SA)'s reply08 Jul 2024, 15:45
Official
Emely
We have escalated your enquiry to the relevant business area for urgent attention.
They will be in contact with you soon.
Kind regards,
EdB
We have escalated your enquiry to the relevant business area for urgent attention.
They will be in contact with you soon.
Kind regards,
EdB
EM
Emely M's updateReviewer Update
08 Jul 2024, 15:51Thank you very much I appreciate your quick response.
EM
Emely M's update08 Jul 2024, 15:51
Reviewer Update
Thank you very much I appreciate your quick response.
EM
Emely M's updateReviewer Update
10 Jul 2024, 09:25Thank you Momentum Multiply I have received my refund in full and hope the debit order has been cancelled. I am now relieved. Thank you once again.
Regards
Emily
Regards
Emily
EM
Emely M's update10 Jul 2024, 09:25
Reviewer Update
Thank you Momentum Multiply I have received my refund in full and hope the debit order has been cancelled. I am now relieved. Thank you once again.
Regards
Emily
Regards
Emily
Momentum (SA)'s replyOfficial
10 Jul 2024, 09:52Emily
Just so glad that you were assisted quickly.
Please have a blessed day,
Kind regards,
EdB
Just so glad that you were assisted quickly.
Please have a blessed day,
Kind regards,
EdB
Momentum (SA)'s reply10 Jul 2024, 09:52
Official
Emily
Just so glad that you were assisted quickly.
Please have a blessed day,
Kind regards,
EdB
Just so glad that you were assisted quickly.
Please have a blessed day,
Kind regards,
EdB
