TM
TT M
1 reviews | Active since Aug 2011
15 Aug 2025, 13:07
Unacknowledged Withdrawal Forms
My former employer submitted my withdrawal forms on 4 August 2025, but despite multiple attempts to obtain confirmation of receipt, I have not received any acknowledgment.
Furthermore, it appears that no record of my contributions can be located. I would greatly appreciate your immediate attention to this matter and guidance on how it can be resolved.
Helpful (0)
Replies (6)0
Replies (6)
Momentum (SA)'s replyOfficial
15 Aug 2025, 13:36Dear TT
We have referred the matter to the relevant business area and the associated fund manager to assist you.
They will be in communication with you as soon as possible.
Kind regards
EdB
We have referred the matter to the relevant business area and the associated fund manager to assist you.
They will be in communication with you as soon as possible.
Kind regards
EdB
Momentum (SA)'s reply15 Aug 2025, 13:36
Official
Dear TT
We have referred the matter to the relevant business area and the associated fund manager to assist you.
They will be in communication with you as soon as possible.
Kind regards
EdB
We have referred the matter to the relevant business area and the associated fund manager to assist you.
They will be in communication with you as soon as possible.
Kind regards
EdB
TM
TT M's updateReviewer Update
21 Aug 2025, 10:32Yet to receive any communication as per the above, this is disappointing.
TM
TT M's update21 Aug 2025, 10:32
Reviewer Update
Yet to receive any communication as per the above, this is disappointing.
TM
TT M's updateReviewer Update
03 Sept 2025, 09:27Still waiting for a way forward regarding my claim.
TM
TT M's update03 Sept 2025, 09:27
Reviewer Update
Still waiting for a way forward regarding my claim.
Momentum (SA)'s replyOfficial
03 Sept 2025, 12:31Dear TT
I have again referred the matter to the relevant business area for urgent attention. Unfortunately HP cannot address the matter - we refer the concerns to the relevant business area responsible for your contract type or membership type.
Regards
EdB
I have again referred the matter to the relevant business area for urgent attention. Unfortunately HP cannot address the matter - we refer the concerns to the relevant business area responsible for your contract type or membership type.
Regards
EdB
Momentum (SA)'s reply03 Sept 2025, 12:31
Official
Dear TT
I have again referred the matter to the relevant business area for urgent attention. Unfortunately HP cannot address the matter - we refer the concerns to the relevant business area responsible for your contract type or membership type.
Regards
EdB
I have again referred the matter to the relevant business area for urgent attention. Unfortunately HP cannot address the matter - we refer the concerns to the relevant business area responsible for your contract type or membership type.
Regards
EdB
TM
TT M's updateReviewer Update
03 Sept 2025, 12:34Understandably, however, there is never feedback from those respective departments you refer the concerns to.
TM
TT M's update03 Sept 2025, 12:34
Reviewer Update
Understandably, however, there is never feedback from those respective departments you refer the concerns to.
Momentum (SA)'s replyOfficial
03 Sept 2025, 12:35Dear TT
I have escalated the matter on your behalf.
Kind regards
EdB
I have escalated the matter on your behalf.
Kind regards
EdB
Momentum (SA)'s reply03 Sept 2025, 12:35
Official
Dear TT
I have escalated the matter on your behalf.
Kind regards
EdB
I have escalated the matter on your behalf.
Kind regards
EdB