Unacceptable

Please refer this to the Fundsat Work dept or your pension dept. As i am complaining about their poor service for the second time now. I have emailed them my correct banking details and they paid me into the wrong account.. After I have called the call center checking and confirming that they have paid me into the correct account.. The guy even confirmed that they paid into the new account.. I have been waiting for over a month and still no funds paid... I want my money paid by Tuesday and not a day after.. This is unacceptable. I have spent over a R100 calling your call center and they all give me different answers.