MM
Matema M
1 reviews | Active since Mar 2009
12 Jun 2019, 12:36
Unable to transfer my pension fund fund . Unable to explain why .
Your service sucks horribly . Why nobody can not explain to me what is difficult in transferring my pension funds over beats me. I have been calling them for two months with no proper explanation . So I have decided to ask them to rather transfer the money in my account I will transfer it over . They are still finding a challenge in doing that . All I get is we will call you back . To see the bad reviews you have does not surprise me. YOUR SERVICE SUCKS ****ED UP. already 1000 people have taken my number and no one actually came back to me to explain why the money can not be transferred over to the new fund or my account
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
12 Jun 2019, 12:39 Dear Ms Makgabo,
We appreciate you raising your concerns with us. We will investigate and arrange for a manager will contact you.
Kind regards,
N D'Arch
Kind regards,
N D'Arch
Momentum (SA)'s reply12 Jun 2019, 12:39
Official
Dear Ms Makgabo,
We appreciate you raising your concerns with us. We will investigate and arrange for a manager will contact you.
Kind regards,
N D'Arch
Kind regards,
N D'Arch
Momentum (SA)'s replyOfficial
12 Jun 2019, 14:28Please accept our most sincere apologies for the lack of service which you have experienced.
There have been delays on our side.
The claim will be paid by Friday.
Once again our most sincere apologies, you have our assurance that the service that you received is not our normal service and we will deal with the poor service internally.
Kind Regards
Sue
There have been delays on our side.
The claim will be paid by Friday.
Once again our most sincere apologies, you have our assurance that the service that you received is not our normal service and we will deal with the poor service internally.
Kind Regards
Sue
Momentum (SA)'s reply12 Jun 2019, 14:28
Official
Please accept our most sincere apologies for the lack of service which you have experienced.
There have been delays on our side.
The claim will be paid by Friday.
Once again our most sincere apologies, you have our assurance that the service that you received is not our normal service and we will deal with the poor service internally.
Kind Regards
Sue
There have been delays on our side.
The claim will be paid by Friday.
Once again our most sincere apologies, you have our assurance that the service that you received is not our normal service and we will deal with the poor service internally.
Kind Regards
Sue