RV
Riaan V

1 reviews | Active since Jun 2014

12 Feb 2025, 15:00

*****ulent way of operating Momentum

Poor *****ulent service from funds@work/ corporate funds. My pension funds was suppose to be paid out to my by 11 November 2024. This was according to a mail received from Momentum. If you look at Hello Peter you will notice that this is the way momentum operates, They ***** interest by not paying out funds that was released. Just think of the millions in interest they *****ulently make by not paying out money on time. You can phone, email, whichever, operators gives a lot of stories from an IT problem, lapsed sars codes, quality control teams that must do a quality control, etc. And everytime they tell you so sorry, we are giving attention to the problem and your funds will be in your account within 48 hours. All lies while you will still not receive your funds. Be very careful before your company decide on momentum, they do not operate fairly.

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Replies (8)
Momentum (SA)
Momentum (SA)'s reply12 Feb 2025, 15:03
Official
Dear Mr. Venter,

Thank you for your post. We have redirected your post to the Fund Administrator and requested that they contact you directly.

Regards,,

ND
RV
Riaan V's update16 Feb 2025, 17:49
Reviewer Update
Momentum you use the same reply while in the meantime you still did not do my payment. It is always the same stories with momentum. They play for time while they are *****ulently earning interest on our monies. Really a *****ed company white collar crime definitely
RV
Riaan V's update16 Feb 2025, 17:51
Reviewer Update
And a week later no one contacted me from momentum.
Momentum (SA)
Momentum (SA)'s reply17 Feb 2025, 07:51
Official
Dear Mr. Venter,

Thank you for your feedback. We have passed on your messages to the Employee Benefits department.

Regards,

ND
RV
Riaan V's update24 Feb 2025, 10:11
Reviewer Update
Still no contact from Momentum funds at work. How can a company like momentum get away by *****ing the interest from customers? With the delays on every payment that momentum must do, this must be enormous amounts of interest being accrued by momentum using their customers funds. Please beware if your company is using Momentum funds at work for your pension funds. You will wait months for your own money.
Momentum (SA)
Momentum (SA)'s reply24 Feb 2025, 11:27
Official
Dear Mr. Venter,

Thank you for your post.. We have again passed on your message to the Employee Benefits department.

Regards,

ND
RV
Riaan V's update24 Feb 2025, 12:29
Reviewer Update
What must i answer? Thank you for "again passing it on to your useless department that will still not reply to me via email. Momentum is a big ****mer company. ****ming people by not paying out our pensions, while momentum is collecting interest on our monies.
RV
Riaan V's update26 Feb 2025, 12:45
Reviewer Update
Well at last i was telephonically contacted yesterday by Momentum and was again assured that my money would be paid in before 12 yesterday. Just before 12 i was contacted again and the operator said sorry for the delay, but the person responsible for the final payout approval is in a meeting. She said she promise that i will receive my payment before 17:00.

Again that did not happen, just another lie. 115 days after my money was supposed to be paid into my account.

Please get your company's to move all your retirement funds from momentum. They do not keep their word.