EF
Eva F
1 reviews | Active since Oct 2011
03 Sept 2024, 11:48
Two Pot withdrawal NIGHTMARE SERVICE!!!!!
I don't understand if you've known about members withdrawing from their funds, why are you not better prepared!!!! The consultants don't know what to say as IT has not given an outcome since yesterday!!!!! Why was there no alternative way of applying if you knew WhatsApp may crash!!!! The website is soooo difficult to navigate and when you finally get to what you want, it gives an error message!!!!!!EXTREMELY TERRIBLE SERVICE!!!!
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
03 Sept 2024, 12:02Dear Eva
Thank you for your message. I have referred your complaint to the fund managers for assistance.
Kind regards
Mvdm
Thank you for your message. I have referred your complaint to the fund managers for assistance.
Kind regards
Mvdm
Momentum (SA)'s reply03 Sept 2024, 12:02
Official
Dear Eva
Thank you for your message. I have referred your complaint to the fund managers for assistance.
Kind regards
Mvdm
Thank you for your message. I have referred your complaint to the fund managers for assistance.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
03 Sept 2024, 12:06Dear EvaWe apologise for any delays which are due to the high influx of claims. You are welcome to process a claim manually or try again in 24 hours. Should you wish to process manually please call ***to obtain the form.
Kind regards
Mvdm
Kind regards
Mvdm
Momentum (SA)'s reply03 Sept 2024, 12:06
Official
Dear EvaWe apologise for any delays which are due to the high influx of claims. You are welcome to process a claim manually or try again in 24 hours. Should you wish to process manually please call ***to obtain the form.
Kind regards
Mvdm
Kind regards
Mvdm