SM
Sibusiso M

1 reviews | Active since Feb 2026

30 Apr 2026, 10:31

Two pot withdrawal delays

I am writing to express my frustration with Momentum. I completed a two pot withdrawal on the 16th of March 2026. I received a a reference number too. Yesterday I received an automated email indicating that they will respond to me after 26days. It takes two months to process a two pot application now? Very frustrated and disappointed!

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply30 Apr 2026, 11:00
Official
Dear Sibusiso
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
mvdm