NN
Nelandran N

1 reviews | Active since Nov 2023

09 Dec 2024, 13:49

Two pot denret momentum

I submitted a claim for my two pot withdrawal 11 November 2024 And today the 9th December 2024 I still haven't received any money as yet

I even called them but all I got was u just have to wait there was so professional communication And yet I have a few work colleagues under the same fund that have put in claims way after me and received there funds within a week The worst is that even tho I put in a claim way inadvance and now that it comes closer to the 20th of December when they close its probably going to take longer This fund told us that they well prepared to handle the influx of claims but yet I'm still waiting

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply09 Dec 2024, 13:56
Official
Dear Nelandran,

Thank you for your post. We have referred the matter to the Employee Benefits department and requested that they assist you further.

Regards,

ND
NN
Nelandran N's update10 Dec 2024, 07:13
Reviewer Update
Still no representative has contacted me?
Is this two pot claims a **** or does momentum decide who needs the money or not?
There are people that put in claims and within 7 days received their money
I have been waiting well over 4 weeks
When I call all I'm told is that it's in process
1.I am calling because I need to know how far is the process
2.I need to know how long all this will take
3.I did everything according to the rules and regulations set out by Momentum
How much longer must I wait if this is not resolved before Momentum closes for festive which is 20th December 2024
I will be taking legal action
Momentum (SA)
Momentum (SA)'s reply10 Dec 2024, 07:54
Official
 Dear Nelandran,

Thank you for your feedback. We have passed on your message to the Employee Benefits department.

Regards.

ND
NN
Nelandran N's update10 Dec 2024, 08:45
Reviewer Update
All due respect ND but passing my message to Employee benefits department won't resolve the issue
Because I have been calling several times for several weeks
And up till now I didn't have any contact