1 reviews | Active since Feb 2018
Trust money gone.
Fnb and Momentum were handling my ex mother in laws Will. I send documents through to Fnb stating my child resides with me and has no contact with his father. The money was supposed to go into a trust. So I was not worried that he will take it. In 2016 after a struggle I was turned to Momentum as they was handling the trust. I then found out they decided the money wasn't enough to go into a trust because of expenses. Sad thing is they paid it to the father. I have since tried to help Momentum find him. No luck. Nobody is taking responsibility for this. Now my son must just except his father ran away with his money. I'm phoning Momentum every month only to hear I'm sorry we haven't find him yet and I'm on my way to a meeting can't talk now.
I would like to thank you for bringing this matter to our attention.
It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated and a representative will be in contact with you shortly.
Kind regards
CK
I would like to thank you for bringing this matter to our attention.
It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated and a representative will be in contact with you shortly.
Kind regards
CK
