GM
Grant M
1 reviews | Active since Sept 2015
02 Feb 2016, 13:10
Took 3 times more money than they are supposed to
I have been on Multiply since the beginning of 2015 and I have not had an issue with respect to my debit order, however, this month they have made the payment more than three times the actual payment. This is nothing more than theft. <br> <br> I have been trying to contact the call centre the whole day, but they do not answer. I guess I will have to take legal action against this theft.
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Replies (2)
Momentum (SA)'s replyOfficial
02 Feb 2016, 13:18Hello grant.mchendry,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper
Momentum (SA)'s reply02 Feb 2016, 13:18
Official
Hello grant.mchendry,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper
Momentum (SA)'s replyOfficial
02 Feb 2016, 13:18Hello grant.mchendry,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper
Momentum (SA)'s reply02 Feb 2016, 13:18
Official
Hello grant.mchendry,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that.
The matter has been escalated to the relevant department for investigation and a manager will be in contact with you shortly to address your concerns.
Kind regards
Charmaine Klopper