Title: Momentum FundsAtWork – No Tax Certificate, No Support, No Accountability Complaint: I have been trying to get my FundsAtWork tax directive certificate from Momentum for over a week now

Title: Momentum FundsAtWork – No Tax Certificate, No Support, No Accountability Complaint: I have been trying to get my FundsAtWork tax directive certificate from Momentum for over a week now. I’ve submitted requests, followed up via email and phone, and even reached out to specific contacts — yet I’ve received no feedback, no certificate, and no assistance. The online process failed, and despite Momentum’s promises of efficient service, I’ve been left in the dark. This delay is affecting my tax submissions and causing unnecessary stress. I am extremely disappointed and frustrated. If this is how Momentum treats its clients, I will reconsider my future engagements and escalate this further if needed.