RH
Rachel H
1 reviews | Active since Aug 2014
20 Mar 2025, 11:28
This is specifically for your FundsAtWork
This is specifically for your FundsAtWork. You do not respond to queries. I have an ongoing query for 2 months and I have zero confidence that it will be resolved. No apology received and I actually had representatives that were rude to me this morning. Your customer service is terrible and sadly you do not even respond to complaints once they are logged.
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Replies (1)
Momentum (SA)'s replyOfficial
20 Mar 2025, 11:52 Dear Rachel,
Thank you for bringing your concerns to our attention.
We are unable to escalate the matter to the relevant fund manager without your identity number. Can you please provide us with your full identity number. You may add this information under a private reply.
Thank you.
Kind regards,
Mvdm
Thank you for bringing your concerns to our attention.
We are unable to escalate the matter to the relevant fund manager without your identity number. Can you please provide us with your full identity number. You may add this information under a private reply.
Thank you.
Kind regards,
Mvdm
Momentum (SA)'s reply20 Mar 2025, 11:52
Official
Dear Rachel,
Thank you for bringing your concerns to our attention.
We are unable to escalate the matter to the relevant fund manager without your identity number. Can you please provide us with your full identity number. You may add this information under a private reply.
Thank you.
Kind regards,
Mvdm
Thank you for bringing your concerns to our attention.
We are unable to escalate the matter to the relevant fund manager without your identity number. Can you please provide us with your full identity number. You may add this information under a private reply.
Thank you.
Kind regards,
Mvdm