******* in suits

Momentum does not care!

People take policies with them in hope that they will be of assistance to them when needed. However, the company has zero ethical standards in ensuring their promises to clients are met.

When one claims, they demand impractical and unnecessary documents that are not stated in their contracts. When you call, they claim to be available only via email (e.g. Jocelyn Brown). They don't want clients with issues to visit their branches because of "COVID".

It's been more than a year, to date I have not received assistance for a claim due to a widow and 2 young children. Their excuse is that I have to submit an affidavit to proof that my children are known to my in-laws. Even though my late husband and I were legally married and the kids are his biological children. Moreover there is nowhere on their claim process where such is required.

The disrespect and lack of service that I've endured under this company is beyond comprehension.