SM
Sarah M

1 reviews | Active since Feb 2019

20 Oct 2020, 19:51

*******

My financial advisor put in a cancellation request for my policy but has it been done ? NO. I’m being charged honouring fees because momentum won’t cancel my damn policy. Now a debit order for 2000 just went off and guess what momentum will definitely not pay the charges for reversing the debit order. *** Cancel this policy .

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply21 Oct 2020, 07:39
Official
Thank you for bringing this to our attention. The matter will be referred to management in order to investigate and provide you with feedback.

Kind regards
NH
Momentum (SA)
Momentum (SA)'s reply21 Oct 2020, 19:15
Official
Our Myriad department has tried to contact you numerously today however, you were unable to take our call. 

Can you please let us know when it will be convenient for us to contact you.

Kind regards
NH