SL
Sipumzo L
1 reviews | Active since Aug 2021
04 Jun 2025, 10:15
They Do Not Keep Their Word!
Genuinely one of the worst businesses I've ever had the displeasure of dealing with. First when my daughter was born two years ago and now, again, a claim is delayed because "Whoops! There was an error on our end which we only spotted now even though you've been calling to keep abreast for six weeks now". F*cken useless man, I hate this company!
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
04 Jun 2025, 10:37Dear Sipumzo
Thank you for your message.
I am really sorry to hear about your experience.
I have escalated your complaint to the fund managers for further assistance and investigation.
Kind regards
Mvdm
Thank you for your message.
I am really sorry to hear about your experience.
I have escalated your complaint to the fund managers for further assistance and investigation.
Kind regards
Mvdm
Momentum (SA)'s reply04 Jun 2025, 10:37
Official
Dear Sipumzo
Thank you for your message.
I am really sorry to hear about your experience.
I have escalated your complaint to the fund managers for further assistance and investigation.
Kind regards
Mvdm
Thank you for your message.
I am really sorry to hear about your experience.
I have escalated your complaint to the fund managers for further assistance and investigation.
Kind regards
Mvdm
SL
Sipumzo L's updateReviewer Update
06 Jun 2025, 12:29Thanks for the response and attempted escalation. It didn't help because you guys are telling me I must wait another 26 business days after starting this process on April 16. An absolute sh*tshow of an organisation. I honestly hope to never deal with Momentum again.
SL
Sipumzo L's update06 Jun 2025, 12:29
Reviewer Update
Thanks for the response and attempted escalation. It didn't help because you guys are telling me I must wait another 26 business days after starting this process on April 16. An absolute sh*tshow of an organisation. I honestly hope to never deal with Momentum again.