1 reviews | Active since May 2017

22 Feb 2023, 07:58

theft.

if i could give less than 1 star i would.

mother had a life insurance policy. and after 7 weeks of paperwork claim has been approved. but momentum put a 12 month waiting period on the pay out.

if i had dependants depending on that money they would be homeless. all so momentum can keep claiming interest on our money they collect every month on time. truelly shocking

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply22 Feb 2023, 08:51
Official
Jaques

You mention that the claim you are referring to was in your mother's name?

Could you please provide her initials and surname, her identity number and possibly the relevant policy number as we have to trace the policy first before we can refer the concerns you raised.

We await your feedback and we will then urgently attend to the matter on your behalf.

Kind regards

EdB
  
's update22 Feb 2023, 09:17
Reviewer Update
good day

i have contacted your FB inbox and have raised concerns with personell and i have emailed the claims department and i uave dont his numerous times but noone ever gets back. all i ever get is "please send details" and then i never hear from anyone again until i make noise on a different platform.
's update22 Feb 2023, 09:18
Reviewer Update
feel free to email me and i can send everything through again. ***
Momentum (SA)
Momentum (SA)'s reply22 Feb 2023, 09:45
Official
Jaques

Please refer to the e-mail I sent you.

Kind regards

EdB