The service I have been getting from momentum is appalling, my withdrawal date was the 1st of November 2022, till this very day my claim is not paid...I was told about the profiles which needs to be merged since November and I was then told about adjustme

The service I have been getting from momentum is appalling, my withdrawal date was the 1st of November 2022, till this very day my claim is not paid...I was told about the profiles which needs to be merged since November and I was then told about adjustment, I don't know what is so hard for these people to just pay me..then December came and Maureen who is an administrator **** and said I will be paid before they close for the holidays which was the 22nd December, they can go back the call recording of the 13th December to verify what I am saying, to my surprise I get an email from them again on the 21st from Roshni to say their processing is closed they will update me on the 3rd January when they reopen, however I had to pick up my phone and call them, and miraculously Debbie called and assured me it will be done, I am sitting here waiting for that update because it's almost end of business day and no call ..all I want is momentum to pay my claim.