RB
Riordyn B

1 reviews | Active since May 2013

25 Sept 2020, 10:59

The last place I would ever keep my investment is in the 'Funds at work Umbrella Pension Fund'.

After moving from one employer to another we moved our retirement annuity from the 'Funds at work Umbrella Pension Fund' at Momentum to a new fund. This was submitted 3 months ago and we are still waiting to find out why the payment was incorrectly allocated. We send weekly followups but have heard nothing. Its hard to think that a company like momentum would be so ill equipped to server and assist clients. The last place I would ever keep my pension is in the 'Funds at work Umbrella Pension Fund'.

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply25 Sept 2020, 11:26
Official
 
Dear Riordyn 
 
Thank you for bringing this to our attention. We have escalated your complaint to the relevant department for assistance. 
 
Kind regards 
 
Roger Naidoo