IB
Irma B

1 reviews | Active since Dec 2020

06 Aug 2023, 11:41

The issues with Safe Dayz don't end!

This review is, yet again, about the never ending issues with the functionality of the Safe Dayz on the Multiply App. I can no longer count on my one hand the number of times it just stopped working, out of the blue, for absolutely no reason, whatsoever. One moment it works, the next moment it doesn't. I do not touch my location, or my settings, but low and behold, no readings. And the HELL you then have to go through later! I have been extremely busy the last few months, living in KZN, working in Gauteng, flying up Mondays, back Fridays, so checking readings on an app was NOT a priority. When I eventually DID get around to doing so, there was nothing, for 6 weeks, just like sooooo many times in the last few years, then we go through the nonsense of device health checks, endless emails, and all the while the App is the problem. Fix it, Multiply, allocate the missing days, and kindly do so before my bonus is payable in 3 weeks!!!!

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply07 Aug 2023, 08:33
Official
Dear Irma
Thank you for your message received.
I am referring your complaint to the Multiply escalation team who will be in contact with you soon.
Kind regards
Mvdm