MA
Mia A

1 reviews | Active since Mar 2009

24 Aug 2023, 08:03

Thank you for the amazing call

Although I rated Momentum Life Insurance only 1 star for bad service in previous reviews I would like to compliment and commend Keamogetse Ngcobe for phoning me back and apologized to me for the bad service I received the past 3 weeks when trying to get life cover with Momentum. Momentum needs more people like her who is very well spoken and very sincere. Although I would not be taken out life cover with Momentum I can truly say that people like Keamogetse can make a big difference where it concerns customer service. Thanks again for your call, Ms Ngcobe. Was a pleasure chatting to you.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply24 Aug 2023, 08:49
Official
Dear Muriel
Thank you for taking the tine to provide us with your feedback. We really do appreciate it.
I have forwarded your compliment to the management team.
Kind regards
Mvdm