Terrible Service Overal from momentum

I recently had an issue with Momentum payment processing, and my experience was far from satisfactory. According to their initial promise, I was supposed to receive my payment within 26 days. However, during a call with their agent, Cameron, I was informed that the payment would be made a day past the promised 26-day window.

Unfortunately, Cameron was unable to assist me with my concern, and my issue was escalated to Shantel. Regrettably, Shantel also failed to provide a satisfactory resolution. What was most frustrating was that Momentum seemed to shift the blame onto me, implying that I was the one with the problem.

This is particularly ironic, given that I've had a seamless experience with Hellopeter for the past 2 years when it came to making payments. It was always a smooth and hassle-free process. However, when it comes to them fulfilling their payment obligations, they seem to have a problem.

I hope that Momentum Funds at work takes my feedback seriously and reviews their payment processing procedures to ensure that customers receive the service they deserve in a timely manner. Until then, I would caution others to be aware of potential delays and poor customer support.