Terrible Service From Momentum. I do not recommend them

I am greatly dissatisfied with the services provided by Momentum. We were originally informed that our funds should be available on the 6th of September. This morning I phoned to enquire about the delay in the payment. I needed to phone several times as it seems as though there were connection issues. The first representative I spoke to was very impatient with me and even raised her voice at me several times and even put the phone down in my ear. This is unacceptable for a person representing a company such as Momentum. Later when I phoned again, I spoke with another lady and she was very professional and helpful. I was informed that the payment was reversed due to a technical fault on Momentums side. I was told to call back again just before 5pm to confirm that everything is in order for tonight's payment. When I did so, I was then informed that the payment is not happening tonight and should wait until tomorrow night. I am concerned that Momentum is unsure of the reasons to why there was a technical fault and this will cause further delays. The above-mentioned issues have damaged my impression of Momentum. I also find it sad at how some of your representatives treat your clients. I will not recommend Momentum to anyone.