Terrible service

Item: Momentum (SA)
Rating: 1
Author: Ronél Pentz

2 years later and still an ongoing battle to settle my pension fund withdrawal with limit feedback.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

15 May 2023, 10:25

Dear Ronel
Thank you for your communication. I have forwarded your complaint to our Funds at work team for urgent assistance.
Kind regards
Mvdm

Momentum (SA)'s reply15 May 2023, 10:25

Official

Dear Ronel
Thank you for your communication. I have forwarded your complaint to our Funds at work team for urgent assistance.
Kind regards
Mvdm

Ronél Pentz's updateReviewer Update

14 Jun 2023, 12:08

Another month later and still no information on this. Why can you not just be more transparent?? Or even get this resolved.

Ronél Pentz's update14 Jun 2023, 12:08

Reviewer Update

Another month later and still no information on this. Why can you not just be more transparent?? Or even get this resolved.

Momentum (SA)'s replyOfficial

14 Jun 2023, 18:44

Dear Ronel
Thank you for your message.
I confirm that your communication has been referred to the Fund who have communicated with the External Parties and will provide feedback once received.
Thank you for your patience in this regard.
Mvdm

Momentum (SA)'s reply14 Jun 2023, 18:44

Official