1 reviews | Active since Nov 2023
Terrible service and unattainable goals.
Worst customer service I have ever received, I am still fighting an issue I have with the momentum multiply app which i reported 8 weeks ago. I have had no feedback as to what the issue is, they just tell me the issue has been elevated. Their rewards program is terrible and not worth the money you pay. Not to mention their monthly challenge top tier goal is unattainable. You would have to do 25000 steps a day! this is +-19km a day. Other option would be to burn 750 calories a day, equivalent of running 10km at 6 mins a km for 10km. You would need to do this everyday! as a personal trainer I can tell you that this will most likely result in an injury. You would need to walk 589km in a month or run 310km in a month. In short don't waste your time or money with their company.
Thank you for your message received. I have referred the matter to the Multiply escalation team for urgent assistance.
Kind regards
Mvdm
Thank you for your message received. I have referred the matter to the Multiply escalation team for urgent assistance.
Kind regards
Mvdm
