AM
Amanda M

1 reviews | Active since Nov 2016

21 Oct 2024, 08:30

Terrible service

Momentum is one terrible company honestly I have tried to call more than 8 times just to get assistance with updating information over 100 worth of airtime to be told to many calls you can leave a message , you leave a message and not get called back what's the point I send an email still no ****en response ***

0
Replies (6)
Momentum (SA)
Momentum (SA)'s reply21 Oct 2024, 09:02
Official
Dear Amanda
Thank you for your message. I have referred your complaint to the fund managers for further assistance.
Kind regards
mvdm
AM
Amanda M's update22 Oct 2024, 11:10
Reviewer Update
24 hours later still no communication
AM
Amanda M's update22 Oct 2024, 14:45
Reviewer Update
Will I ever get help though
AM
Amanda M's update23 Oct 2024, 08:17
Reviewer Update
48 hours later you still don't seem to care
Momentum (SA)
Momentum (SA)'s reply23 Oct 2024, 11:57
Official
Dear Amanda
Thank you for your message. 
Kindly accept my apologies for the delay.
Kindly provide us with your policy number on a private reply to assist further.
Kind regards
mvdm

Momentum (SA)
Momentum (SA)'s reply23 Oct 2024, 12:20
Official
Dear Amanda
Thanks for your assistance. 
Kind regards
Mvdm